In the current business context driven by the digital transformation journey, companies are confronted with new challenges, closely related to providing their employees and customers alike with a seamless experience.  Living in the world of social media and viral news, all it takes is a simple bad customer review to cause great damage to your...

Robotic Process Automation (RPA) is a modern way of automating the processes by repeating the actual user actions and by mimicking its behavior to complete the rule-based repeatable tasks. This approach to automation of the activities has appeared recently on the market, and it became fast popular. This popularity is based on a critical benefit: companies...

What is ServiceNow? It is an intelligent and intuitive enterprise cloud platform that reduces the complexity of work by optimizing business workflows and eliminating tool switching across different departments. The main purpose is to achieve true end-to-end digital transformation for your company, create great experiences and unlock productivity for your employees and enterprise. Three Digital Workflows...

Blockchain technology. What does it’s future hold? According to Grant Blaisdell, Co-Founder and CMO of Coinfirm, just about everything. Blockchain along with its implications will revolutionize the way we transfer and verify internal process. This means that while we may not see these changes, back-end systems handling internal processes will be completely transformed. In the...