L2 Application Support (Intune)
OPEN POSITIONL2 Application Support (Intune)
Country: Philippines | Work Location: Alabang, Muntinlupa
Salary: 60,000 – 70,000 PHP
We are looking for an L2 Application Support for our French client, who deals with the production of various types of glasses as well as cooperation with opticians. Their mission is to improve the quality of life by improving the quality of vision.
Responsibilities
- As Application Support you will be performing antivirus and encryption management tasks;
- You will be maintaining current knowledge of available patches;
- You will be ensuring that patches are installed properly;
- You will be testing new releases of products to ensure compatibility and minimize user impact;
- You will be troubleshooting and implementating of solution in conjunction with vendor and third-party support within the applicable technology platform;
- You will be recommending and implementing system enhancements that will improve the performance and reliability of the system in upgrading/patching;
- You will be developing and documenting technical processes and procedures;
- You will be complaining KPI Reporting on an agreed interval;
- You will be reporting on administration and project progress to the ISS Team Leader, Delivery Manager and Infrastructure Head.
Requirements
- 2+ years of hands-on experience with in system administration and troubleshooting;
- Work in a hybrid set up (3 day onsite in Alabang, Muntinlupa and 2 day WFH) – Necessary condition;
- Experience in managing disk encryption using BitLocker;
- Knowledge of Microsoft Defender for threat protection and the ability to configure and manage this tool;
- Experience in managing operating system and application updates and patches – especially Modern Desktop, InTune, SSCM, WSUS, Ivanti, and BigFix;
- Knowledge of cloud platforms Azure and AWS;
- Experience in administering Windows and RedHat servers;
- Knowledge of the Windows operating system at an administrative level;
- Knowledge of virtualization technologies;
- Experience working with Dell and Cisco UCS servers;
- Familiarity with data storage solutions;
- Experience in managing backups and data recovery;
- Knowledge of IT infrastructure monitoring tools;
- Experience working with ticketing systems.
We Offer
- Salary for work amounting to 60,000 – 70,000 PHP;
- Equipment will be provided;
- HMO on your day 1 + 1 of your chosen dependent;
- Monthly non-taxable allowance;
- Monthly transportation allowance;
- Optical Coverage;
- Year-end leave monetization;
- Gym Subscription;
- Monthly supply of coffee!
What to Know Before Applying?
We have a tight-knit team, creating some of the best work of their lives. We’re always growing and changing and occasionally places do come up so we are always on the lookout for talented people to join us. If you’re passionate about what you do then get in touch. We are always happy to take the time to listen and see what you can do.
Are you interested?
How Does the Recruitment Process Look Like?
1
Initial Consultation
Have a short talk with our recruiter who will provide you with more details about our company and the specific project. Since the recruitment process can vary between projects, this conversation will outline the process that applies to you.
2
Client-Side Evaluation
This stage involves a series of bespoke recruitment activities led by our client. It's designed not only to assess how your skills and background align with the project's demands but also to ensure that the project environment is the right fit for you. This dual-focus ensures that both parties can thrive in this partnership.
3
Signing and Starting Your Journey
After successfully navigating the recruitment process, you'll sign your employment contract and begin your new role. We ensure a smooth transition into your position with comprehensive onboarding support.
Why Join Directio?
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Apply now and join our team!
Didn’t Find a Job Offer for Yourself?
If you do not see a job directly suited to your experience but feel that you have an interesting skill set for us feel free to send us your CV at [email protected].
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